Course Abstract & Learning Objectives

This course introduces the Starkey eStore, an online platform for streamlining hearing aid ordering and clinic workflow management. Learners will understand the key features and benefits of the eStore system in order to improve efficiency and productivity. The course demonstrates how the eStore digitizes manual paperwork, simplifies ordering and tracking, and centralizes patient device histories.

  • Learn the step-by-step process for placing new hearing aid orders through the eStore.

  • See how to easily check order status and track shipments in real time.

  • Know how to instantly access patient device history and warranty details.

  • Appreciate the time and cost savings from transitioning administrative tasks to the eStore platform.

How Do I Take This Course?

This course is included as part of our FREE Learn On membership program. Enrol below and access this course for FREE! If you’re already enrolled in Learn On, you can find this course in your student dashboard.

Instructor(s)

Victoria Mcleod

Education & Training

Victoria has over 30 years of experience in the audiology industry, both clinically and with manufacturers. She joined the Starkey Canada team in May 2022 as Manager of Training, Education, and Instructional Design, where she leads a team of trainers in supporting customers' training and educational needs. Victoria is passionate about creating engaging and effective training support for learners. Victoria holds a bachelor's degree in Communication Disorders from Minot State University and a master's degree in audiology from Western University. She is dedicated to helping customers and patients receive the best possible care and support.